Refund policy
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Antonia dacodi
Refund policy
Right of withdrawal
You have the right to cancel this contract within fourteen days for any reason, including if the product does not fit or meet your expectations. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of withdrawal, you must send us
Antonia Diaconu Dinu
W.A. Scholtenstraat 22 9712KW Groningen antoniadacodi@gmail.com
by means of a clear declaration (e.g. a letter sent by mail or e-mail) about your decision to revoke this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. (IBAN based payment)
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
The goods should only be returned insured, if it is sent uninsured and the goods are lost in the mail or for any other reason not delivered to snake divine, no refund can be made.
The creation of “custom” items, i.e. tailoring a separately requested size, fabric or print is non-returnable.
Sample cancellation form
If you wish to cancel the contract, please fill out and return this form.
To
ANTONIA DACODI
Antonia Diaconu Dinu
W.A. Scholtenstraat 22 9712KW Groningen:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
Ordered on (*)/received on (*) Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only in case of paper communication) Date